At SoulSeed Apparel we live by the golden rule, to treat others as we would like to be treated. So, in the event you need to reach us, email us at support@soulseedllc.com and allow up to 24 hours for a response. Refunds are welcomed within 14 days of purchase, granted returns are not damaged or worn. We want your buying experience to be smooth and that you be pleased with the quality of our products and customer service. Thank you for your interest in our brand.